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Why can't students see my profile?

Written by Nicholas T.

If students are not able to find your profile this is because it is inactive. To have an active profile you must meet all the following requirements:

  1. You must be approved for at least one subject/course. Make sure you did not delete any of your approved subjects/courses. Click here to check.

  2. You must be approved for at least one language. Make sure you did not delete any of your approved languages. Click here to check.

  3. You must have at least one current availability schedule. Make sure your availability calendar did not expire. Click here to check.

  4. Your account must not be suspended. If your account is suspended you would have received an email informing you of this. To double check, you can reach out to our support team at [email protected].
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    With all these requirements met, students can see your profile and book sessions with you.

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