Tutors can view and manage their earnings and payouts through the My Earnings page. This page allows tutors to view all paid and unpaid sessions and request and track payouts.
How Payouts Work
Request Payout - Tutors may request a payout anytime through the My Earnings page. See below for details.
Payout Method - are made directly into a tutor's chosen payout method. A payout method must first be added before you may request a payout. See instructions below.
You Will Receive balance - this is amount that will be paid to tutors.
Minimum Payout - to request a payout, a tutor's You Will Receive balance must be greater than the Minimum Payout amount as detailed in the My Earnings page.
Sessions Included in Payout - the You Will Receive balance includes all sessions that are Completed and Unpaid. Once a session is labelled as Completed on the My Sessions page, it will be added to My Earnings with a Pending status for three days. After three days it will turn to Unpaid status and be added to the You Will Receive balance.
Payouts Tab - Once a payout is successful, all paid sessions will be cleared from the Unpaid tab and added to Payouts tab.
History Tab - this includes both paid and unpaid sessions to give a full view of a tutors earnings broken down by year, month, and individual sessions.
Adding Your Payout Method
1. My Earnings Page - You may add a Payout Method on the My Earnings page. Click + Add Payout Method and follow the instructions.
2. Payout Method Details - Add all required information.
3. Review carefully - Make sure to review the details carefully before clicking Submit.
4. Saved - Once you have confirmed your payout method details, you should now see those details on the My Earnings page in the Payout Method section.
Please note, we use the services of third party payment providers to process all payouts to tutors. When adding your payout details these will be stored with a third party payment provider used for your payout country.
Requesting a Payout
1. My Earnings Page - On the My Earnings page click Request Payout and follow the instructions.
2. Review carefully - Review all payout details carefully and make sure they are correct then Click Submit when ready. Once submitted, a payout cannot be undone.
3. Check status - Check the validation message to ensure the Payout Request has been accepted. You can then further check payout status on the Payouts tab.
